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Plaza Hotel

11828 NW Plaza Circle Kansas City, MO 64153
2 miles from MCI Price from $89.00

Overall Reviews


Based on 30 reviews

Important Info

Free Cancellation

Free Parking

Close to MCI

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 04:20 AM - 12:00 AM

Shuttle Frequency: Every 20 minutes

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Aug 1

Fly On

Aug 2

Park Until

Aug 7






Room Type


Please check availability of this hotel
About This Hotel


Free Internet

24 Hours

Iron/Ironing Board

Airport Shuttle



Elegance. Privacy. World-class accommodations. These are the finest attributes to a hotel, and you find them here at the Plaza Hotel (formerly Clarion Hotel). Our professional staff works hard to ensure your needs are met and exceeded with every visit.

Our 138 room building offers comfortable rooms and suites featuring flat screen cable television, complimentary high-speed internet access, coffeemakers, hairdryers, ironing boards, and free weekday newspaper service.

We also offer free airport shuttle service, as well as our complimentary breakfast served every morning. Pet friendly.

Business travelers will appreciate the the location across from the KCI Expo Center, as well as the conference/banquet center - able to accommodate up to 285 people.

Also be sure to enjoy the exclusive restaurant and lounge, open from 5pm to 10pm. The Plaza Hotel offers an indoor heated pool, hot tub and exercise room. The hotel delivers superior service unmatched in the area. Please let the professional, warm staff assist you with all your travel needs.

Shuttle Hours

04:20 AM - 12:00 AM

Shuttle Frequency

Every 20 minutes

Check-In/Out Time

03:00 PM / 12:00 PM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

The hotel offers a well lit secluded parking lot with monitored security cameras, located just behind the hotel.


From I-29 exit 13, drive east on 435 to Ambassador Drive, Make right on Ambassador Drive, follow to the next street, Plaza Circle. Make a right on Plaza Circle, drive up to the hotel at 11828 NW Plaza Circle.

From I-35 south drive to 435 west and exit 36 for KCI Airport. Stop at the light and prepare to make a left on Ambassador Drive. At the next street, Plaza Circle, make a right and drive up to the hotel at 11828 NW Plaza Circle.

Customer Reviews

Overall Reviews


Based on 30 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

5 to 10 minutes

Verified Review

Janet C- July 25, 2017

We had two rooms, one was nice with a good bed, the other had stained curtains moldy ceiling and a rock hard bed.

Verified Review

Dianne E- July 21, 2017

The Plaza in Kansas City was absolutely horrible. We took was that bad. Basically little to no food at continental breakfast, no fire extinguishers, broken railings on patios, horrible bathrooms and that was just a brief summary.

Verified Review

Natalie S- July 20, 2017

Unacceptable, huge disappointment that this hotel was even available on a site like this. Dirty, broken and no amenities whatsoever. The security and safety was compromised by the doors being broken. They put us in a room where no AC was working, by the time we changed rooms I was about to lose it.

Verified Review

Pamila T- July 10, 2017

Worst stay ever. I have used this hotel multiple times over the years and I have to say this was awful. The hotel has never been the cleanest but this time it was filthy and smelled bad from the front door on. Our floor reeked of marijuana the entire time. They had changed ownership and didn't have our reservations. They checked 4 of us into a king room and the desk person had no idea what kind of rooms were in the hotel. When I asked about a particular type of room I was told that I had a really cheap rate. Upon our return I phoned for the shuttle and not only did I have to call twice, and it took over 1/2 hour, but then we got to load our own bags. I will not be coming back.

Verified Review

Teresa B- July 7, 2017

Due to trying to provide service while undergoing major renovations, the facility had no bar, restaurant, or other amenities. When questioned about any of these, everyone was told that they could go to another hotel in the same area to be able to watch the Royals and have a drink, for example. The trash in the vending room was overflowing, the hall reeked of smoke and one overhead light flickered constantly. The fact that I was not made aware of the situation prior to booking makes it highly unlikely that I will ever come back.

Verified Review

Sarah S- June 19, 2017

Hotel room was older and run down. Seemed clean which was a plus. Poor Security was the biggest factor for me. Outside doors never locked. Shuttle driver not helpful at all on pickup.

Verified Review

Richard D- June 18, 2017

Hotel remodeling prevented us from having a breakfast we were used to. No grab bars available in the bathtub.

Verified Review

Shane M- June 18, 2017

Hotel had a smell and wasn't very clean. Maybe mold.

Verified Review

Richard N- June 17, 2017

This hotel is under renovation (much needed). It is really run down so I hope it improves after the renovation. The lobby was not air conditioned. The room was barely adequate. I was mostly just there for the night and then to park my car for a trip. I had serious reservations about the place, but I stayed. Staff was nice though.

Verified Review

Glenna M- June 16, 2017

Three guests and they only supplied us with two towels, two washcloths, no hand towels. We asked for a wake up call and the phone wasn't even working. They are under renovations so that might be part of the problem. Shuttle was prompt and it's close to the airport.

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Plaza Hotel